- Become better at giving and receiving feedback in the workplace
- Free tutorial
- Rating: 4.4 out of 54.4 (29,174 ratings)
- 90,658 students
- 32min of on-demand video
- Created by Shelley Osborne
- English
What you’ll learn
- Establish a framework for giving all kinds of feedback (SBI Model)
- Identify WHERE, WHEN and HOW to give feedback
- Develop a growth mindset associated with giving and receiving feedback
- Reduce fear and anxiety associated with giving and receiving feedback
Requirements
- There are no prerequisites for this course. For the best learning outcome, you should complete the activities in the course and practice with your colleagues.
Description
Have you ever been part of a feedback conversation that didn’t go very well? One that didn’t seem to have a purpose or plan? One that seemed grounded in critique instead of growth?
Yeah? Me too. The ability to give and receive feedback in an impactful, respectful, and truly helpful way is so important to being successful in our jobs, yet many people struggle with this fundamental skill. Many people find it so difficult to give feedback that they avoid it entirely, and they are terrified of receiving feedback. When feedback is avoided, however, bad behaviors are never corrected, workplace resentments grow, and people are left to wonder whether they’re doing a great job or a terrible job.
In this course, the Udemy L&D team shares some top tips on how to improve your experience with feedback, both giving it and receiving it!
In “Feedback is Fuel” you will:
- Establish a framework for giving all kinds of feedback (SBI Model)
- Identify WHERE, WHEN and HOW to give feedback
- Develop a growth mindset associated with giving and receiving feedback
- Reduce the fear and anxiety associated with giving and receiving feedback
In this course you will not only learn a framework for giving impactful affirmative and constructive feedback that people at all levels can use, you will practice having feedback conversations with real workplace scenarios and learn practical tips on how to receive feedback. I’m thrilled to invite you to be a part of this engaging online training!
Who this course is for:
- Anyone who wants to feel more comfortable giving and receiving feedback, especially in the workplace.
- People who want to use the feedback they’re given to grow and develop professionally and personally.
- People who want to develop a better feedback culture at their company.
- This course is for people at all levels within their organization (individual contributors and managers).
Show less
Course content
11 sections • 27 lectures • 33m total lengthCollapse all sections
Welcome to the course4 lectures • 4min
- Introduction01:01
- Activity Part 1: Your favorite feedback moment00:34
- Activity Part 2: Your favorite feedback moment00:23
- Activity recap01:36
Giving Feedback: Feedback is Fuel2 lectures • 3min
- We’ve all been there…01:37
- Feedback is Fuel01:21
Giving Feedback: Helpful frameworks3 lectures • 4min
- SBI – Situation, Behavior, Impact01:17
- Affirming & constructive feedback01:35
- Feedback is Fuel steps01:18
Giving Feedback: Your turn!1 lecture • 2min
- Feedback scenarios1 question
- Assignment recap01:42
Giving Feedback: Best practices2 lectures • 3min
- Survey: How do you like to receive feedback?00:06
- Where, when and how to give feedback02:47
- Feedback best practices3 questions
Giving Feedback: Difficult situations4 lectures • 5min
- If someone is unreceptive to feedback00:57
- Giving affirmative feedback02:04
- Giving feedback up02:00
- When to involve the manager or HR00:14
Receiving Feedback: Growth Mindset3 lectures • 4min
- Fixed vs. growth mindset00:56
- Quiz: Do you have a fixed or growth mindset?00:14
- Developing a growth mindset02:31
Receiving Feedback: Best practices3 lectures • 7min
- Activity: Look at different scenarios02:57
- Tips for receiving feedback01:31
- Control how to receive feedback02:43
Receiving Feedback: Your turn!1 lecture • 1min
- Activity: Receive some feedback!00:22
Congrats, you made it to the end!2 lectures • 1min
- Thank you & next steps00:48
- I want your feedback!00:09
Bonus: Take this course further – Blended initiatives2 lectures • 1min
- How to use this course in blended settings00:33
- Material for Feedback is Fuel LIVE session00:08
